Refund policy
-
No returns, refunds, exchanges, or cancellation requests will be accepted unless the wrong item was sent.
- Refunds will not be provided for any lost or damaged packages as it is out of our hands once it reaches the post office.
- By ordering from this website, you agree to all of the terms and details above. Filing claims on lost or damaged goods as a result of the post office will result in a permanent ban from shopping from this Prismono website as it goes against the Prismono shop policy.